Thank you for your interest in employment opportunities at the Humane Society of Ventura County. We are an equal opportunity employer that values diversity and promotes equality in the workplace. We are seeking individuals with exemplary character and skills to help us accomplish our mission of promoting the health, safety, welfare, compassionate care and protection of all animals through education and community outreach programs.
Bi-lingual (Spanish) candidates are encouraged to apply.
Performs services related to the health and well-being of animals.
ESSENTIAL JOB FUNCTIONS
1. Understand, support and articulate shelter policies and philosophies to the public in a positive and effective manner.
2. Answer phones and direct incoming calls appropriately.
3. Dispatch service calls to Humane Officers.
4. Receive the public in a courteous and professional manner, providing complete and accurate information.
5. Maintain an esthetically pleasing and organized work environment.
6. Assist prospective owners in the selection of animals for adoption, the preparation of adoption forms and notification to new owners of the free pet examination offer.
7. Maintain a list of prospective pet owners and contact them when the desired type of animal is available.
8. Assist in identifying owners of lost animals.
9. Admit incoming animals – fill out paperwork, vaccinate and de-worm if necessary.
10. Maintain all files in a neat and orderly manner.
11. Perform other duties as assigned.
1. General knowledge of, and genuine compassion for, domestic animals and wildlife.
2. Strong interpersonal skills; works well and communicates effectively with the general public, other staff members and volunteers
3. Uses good judgment.
4. Efficient clerical skills including accurate paperwork completion and data entry.
5. Basic knowledge of Microsoft Office software programs.
6. Flexible; capable of working both independently and as a member of a team.
7. Accurately comprehends and interprets written and verbal instruction and procedures.
8. Works effectively under pressure and able to work on a variety of tasks at the same time.
9. Able to lift and/or carry animals and materials weighing at least 15 pounds.
10. Able to bend, stoop, stretch, stand, walk, run and extend arms above the shoulder.
High School diploma, GED, or equivalent on-the-job experience.
Combination of an indoor and outdoor environment. The environment may include exposure to chemicals used for cleaning and medical purposes, noises, odors, pet dander, and animals (including those with uncertain dispositions). Protective gear is required when appropriate (ear plugs, safety glasses, etc.). Varied schedule, work on weekends and/or holidays may be required.
Job Type: Full-time
Salary: $12.00 /hour
Job Type: Full-time
Salary: $12.00 /hour
-Humane Officer - Full Time
SUMMARY: Under the supervision of the Senior Officer, enforce state laws regulating the possession, humane treatment, handling, transportation, issues citations and impound animals when appropriate. Investigate complaints involving animal neglect and/or cruelty. Educate the public regarding proper animal care.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Humanely handle, capture, restrain, confine and transport domestic animals and livestock using proper humane equipment, methods and techniques.
- Handle, capture, restrain, confine and transport animals.
- Investigate and enforce animal cruelty laws.
- Impound animals under the authority of California state laws.
- Issue citations, prepare and execute search warrants and arrest warrants, prepare cases for filing criminal charges with the District Attorney.
- Issue Notice of Complaint forms.
- Conduct accurate and thorough investigations including obtaining photographs and video, recovery and proper storage of evidence, interview of persons involved, and conduct follow-up inquiries as needed.
- Accurately document all actions of investigations taken. Submit written reports and other documents in a timely fashion using approved report forms and/or other appropriate official forms.
- Analyze situations and apply established procedures and good judgment to enforce animal laws.
- Utilize tact, judgment and strategy in dealing with a wide variety of people, both friendly and hostile.
- Explain and demonstrate proper animal care to a diverse group of people in the public service arena.
- Communicate using telephone and computer equipment.
- Continually build knowledge base relating to animals and best practices for completing job responsibilities and representing HSVC in a professional and courteous manner.
- Provide accurate information to the public about the Humane Society’s programs.
- Respond to disasters to aid in the care and/or the evacuation of animals.
Exemplifies HSVC Core Values:
- Shows compassion for people and animals.
- Has the courage to make tough decisions and take smart risks.
- Seeks out ways to make an impact for animals and people,
- Demonstrates resourcefulness and sees challenges as opportunities for improvement,
- Leads with integrity and treats everyone with respect.
EDUCATION, SKILL, EXPERIENCE: High school graduate or equivalent required. Experience working with animal’s at a humane society, veterinary or kennel/boarding facility, ranch or zoo handling, and caring for animals. Experience in customer service preferred as well as excellent written and oral communication skills. Must be computer literate, with excellent written and verbal skills with effective verbal and written communications in English. Must demonstrate a positive and upbeat demeanor. Completion of an approved police powers program (CA 832 Penal Code) and eighty (80) hours of Basic Humane Law Enforcement Academy within One (1) year of appointment. Must satisfy the requirements of the state of CA for performing Humane Officer responsibilities. Strong interpersonal and conflict resolution skills are necessary. Be self-motivated and able to work independently. Work efficiently under pressure and show good maturity and judgment. Successfully complete all training courses mandated by state law and the society. Knowledge of physical and behavioral characteristics of dogs, cats and livestock, animal care, feeding and handling; common disease symptoms in domestic animals and livestock.
Experience handling a variety of animals and using telephone and computer equipment to communicate. Ability to learn, comprehend, interpret and enforce state laws, apply established procedures and good judgment to enforce anti-cruelty laws. Must know how, or learn to humanely handle, catch, restrain, confine and transport animals using special equipment, methods and techniques. Ability to recognize and handle fearful/aggressive animals; analyze situations and apply established procedures and good judgment to enforce animal cruelty laws and utilize tact, self-restraint, judgment and strategy in dealing with a wide variety of people, both friendly and hostile.
During the trial period, candidates will be required to work a minimum of two weeks in the kennels caring for the animals. Two weeks answering phones and learning HSVC policies and procedures is also required.
Candidate must possess a valid CA Driver’s License. A clean driving record is required. To perform this job successfully an individual must have a genuine interest in helping animals and people alike. Providing the best possible outcome for the well-being of the animal.
Bilingual in English and Spanish preferred.
This position must pass a post-officer background check, vocational assessment, physical and drug screening.
PHYSICAL DEMANDS: The job requires a candidate that is mentally and physically stable. During the course of the day the position may require the candidate to lift, push, or pull over 50 pounds or more. In order to move animals or supplies. Repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist. Work with animals that may be injured, unruly, vicious or otherwise dangerous. Specific vision abilities required by this job include close vision, distance vision.
WORK ENVIRONMENT: Standard office and field environment, with exposure to environmental conditions that include working near animals. Will also work in situations involving regular automobile travel during work hours in marked vehicle, with potential to provide public services as requested. There is potential of exposure to parasites and infectious diseases that can be carried and transmitted by animals. Work hours may include weekend, holiday, and evening time. During disasters may involve overnight work. Must have excellent DMV record and the ability to drive a large utility type vehicle or van with limited rear visibility. May be exposed to wet and/or humid conditions, hostile persons and/or vicious animals, outside weather conditions, extreme cold, and extreme heat. The noise level in the work environment is occasionally very loud.
SALARY: To be discussed.
Full and Part Time positions may be available.